> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.reverscore.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Rever Access: IP Addresses to Whitelist

# Rever Access: IP Addresses to Whitelist
IP Addresses to Whitelist

The following list of domains and addresses need to be whitelisted in order for Rever to work at full capacity. The list includes addresses for our platform, our support system, analytics we use to improve our service, and more.

###### Disclaimer

Our services are hosted with Amazon Web Services (AWS) providing Load Balancers front-facing our web services. 
These load balancers are managed by Amazon directly and do not have a static IP address. In other words, the IP address of the load balancers can change at any time so we don’t recommend whitelisting IP addresses. 
Rever’s domains are aliases related to the load balancers created by Amazon. These DNS do not change.

### DNS Records

The DNS records that need to be whitelisted are:
* api.reverscore.net which redirects to api2-useast1-prod01-1462791590.us-east-1.elb.amazonaws.com (A Record) 
* app.reverscore.net which redirects to dashboard2-useast1-prod01-1969678078.us-east-1.elb.amazonaws.com (A Record)

### Domains

The domains that need to be whitelisted are:
* api.reverscore.net
* app.reverscore.net 

Both addresses use port TCP/IP 443 and 80 to serve content.

In case you are still unable to access Rever after whitelisting the domains, please whitelist the following WAF related addresses:

* 192.88.134.0/23
* 185.93.228.0/22
* 2a02:fe80::/29
* 66.248.200.0/22
* 208.109.0.0/22

### External Services

Additionally, our platform uses multiple services to provide a better experience to your users, it is recommended that you also whitelist the addresses on the following list, on both ports 80 and 443:

* __https://api.intercom.io__
* __https://api-iam.intercom.io__
* __https://api-ping.intercom.io__
* __https://nexus-websocket-a.intercom.io__
* __https://nexus-websocket-b.intercom.io__
* __https://nexus-long-poller-a.intercom.io__
* __https://nexus-long-poller-b.intercom.io__
* __wss://nexus-websocket-a.intercom.io__
* __wss://nexus-websocket-b.intercom.io__
* __https://uploads.intercomcdn.com__
* __https://uploads.intercomusercontent.com__
* __https://app.getsentry.com__
* __https://js.intercomcdn.com__
* __https://static.intercomassets.com__
* __https://downloads.intercomcdn.com__
* __https://uploads.intercomusercontent.com__
* __https://gifs.intercomcdn.com__
* __https://app.intercom.io__
* __https://widget.intercom.io__
* __https://api.mixpanel.com/__
* __https://cdn.mxpnl.com/__
* __https://fonts.gstatic.com/__
* __https://fonts.googleapis.com/__
* __https://api.reverscore.net__
* __https://app.reverscore.net__
* __https://reverscore.wistia.com/ __


### Questions
Any questions or support please send an email to support@reverscore.com