Forgot my password

Follow these steps to reset and recover your password

What can you find in this article? Content

Reset my password
Recover my password without having an email address
Change my Password

Reset my password

In case you don't remember your password, you can retrieve it from the mobile app or from the web. All you need is access to your login email address.

Mobile

Type your email address
Click on "Reset"
Click on "Recover password"
Check your email (If you can't find the email, look it up in the Spam folder)
Set a new password

In case you don't receive the email, please contact us in our support chat, we can assist you to reset it.

Web

Type your email address
Click on "Reset"
Finally, click on "Send instructions"
Check your email (If you can't find the email, look it up in the Spam folder)
Set a new password

Recover my password without having an email address

In case you don't have a corporate email, please contact us in our support chat, we can assist you to reset it.

Change my Password

Please follow these steps to change your password:

Web

Go to your Profile
Select "Profile"
Click on "Edit Profile"
Select "Change password"

Mobile

Click on the main menu
Go to "Settings"
Select "Account"
Change your password

Updated on: 26/04/2024