Articles on: Insights & Reports

Insights/Reports: Problem Solving

In this article you will find the description of each chart displayed in this report.

Problem Solving report allows you to view all the information related to the Capture of those ideas so that you can analyze it, obtain specific data, identify areas of opportunity, etc. All the data have shown according to the filters and specific dates you want.



Follow these steps to access:

Go to the Insights section

Select Problem Solving report

Choose the timeframe (dates) you want to see

Select the localization





Important notes:

Pick a specific day or a date range. after your selection is made, click on the new apply selection button to filter your report

Select more options such as Tags, Site Groups, countries, and Tag Groups in the plus button

E.g. To see the full organization, please remove all the filters

E.g. To see all the Sites of a Site Group, please select the Site Group and remove the other filters



Performance




* Created Problem Solving: The number of created Problem Solving (NotImplemented and Implemented) during the selected period.

* Completed Problem Solving: The number of completed Problem Solving Revs (NotImplemented and Implemented) during the selected period.

* Completed Root Causes: The number of completed Root causes during the selected period.

* Problem Solving remains to be completed: The number of Problem Solving Revs that are not completed yet.

* Corrective Actions working smoothly: As its name says, it shows the percentage of Corrective Actions that are working smoothly.

Charts
* Problem Solving Completed by Categories. This donut chart allows you to breakdown the completed Revs by the first category selected in a Rev.

* Root Causes by Types. This donut chart allows you to breakdown the completed Problem Solving by the first category selected in a Rev.





Download a report
Improvement Ideas data is also available in an Excel export file; This report contains all the information on the Ideas generated in your organization during the selected period and location.

You can export this file and see all the information captured in these Revs, filter, play, and obtain the results you want





Learn how to follow the report download process at this link



Expected column order:

REVS REPORTS (Overview, Improvement Ideas, Quick Actions, Problem Solving)






If you have any questions about any of these fields or would like assistance to analyze the information in these reports, do not hesitate to send us a message and we will gladly help you.

Updated on: 14/10/2024

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