Problem Solving Rev

What is the Problem Solving Methodology?

It is a Rev that allows you to make a clear and detailed definition of the problem and solution, analyze the potential root causes, and address them with both corrective and preventive actions.

DMAIC: A Standard Problem Solving Methodology

Guided Workflow of 5-step Improvement Cycle for Everyone



Benefits
Simple and accessible for everyone
Drive a data-driven improvement process
Ensure a consistent process with deep analysis
Apply to a wide variety of problems

Features
Anyone with a PC across the organization has access
Guided workflow through the entire process
Create virtual teams to collaborate
Real-time insights and share learnings across the company
Track impact on operational performance
Complements Rever’s Innovation and Quick Fix

Rever Adoption of DMAIC

Problem Solving Rev flow

Additional tools included to help you during the creation of your Problem Solving Rev

5W2H: For a more robust problem statement you can use our 5W2H tool on the "Define stage". It will help you as an information-gathering technique when seeking to understand the problem.
Gaps Analysis Tool: With our Gap Analysis Tool you can compare your existing situation to your ideal situation, then create a series of actions that will bridge the identified gap.

Get started today

Make it easy for everyone to access and follow the DMAIC methodology
Incorporate problem solving with your innovation and issue resolution programs
Digitize and centralize your information to real-time analysis, reporting, and insights
Recognize those that are contributing to your program and elevating operational performance

How to create a Problem Solving Rev?

Problem Solving is only available for the Web version

Please go to the main "Create +" button on the lateral menu
Click on the Problem Solving Rev



You can add one Coach and up to five Collaborators

Stages

1. Define

Define the problem by selecting the most critical and impactful opportunities for improvement. You can add pictures and use our 5W2H and Gap Analysis tools, which help you find loose ends in your process. Add up to five photos as evidence of the Problem Statement and Containment Plan.

5W2H Tool

Gap Analysis tool

2. Mesure

Quantify the problem by developing a data collection plan and identifying the processes and output metrics. Also, you can upload your file as additional material. Add up to five pictures.

3. Analize

Identify all the root causes of variation and poor performance that could explain why the problem occurred.
Identify up to 4 root causes of the problem and describe them. If you captured some Gaps, you could use them to identify them quickly by clicking on "View identified Gaps."

4. Improve/Control

Improve

Describe the corrective actions to find a solution to all the root causes identified.
You can add evidence with a photograph to compliment your stage.



Control

Verify that the corrective action solves the problem and prevents the issue repeats in the future.
Did the corrective action solve the root cause?

Final Solution

Verify that the corrective action solves the problem and prevents the issue repeats in the future. Add up to five pictures if you want.



If everything is finished, remember to mark your Rev as completed.

5. Validation

It's time to evaluate your Rev's benefits, impacts, and investment. Capture the solution's impact on your problem or opportunity. What costs were avoided by solving it?

Time frame of Impact for this Rev: Capture the period of time in which your Rev will be effective. By default, we show you a period of a year. You can change it!
Impact: You can add different metrics that will impact your Rev. There are two types of metrics, Reduction, and Increment, both with the unit of measure and the recurrence. Add as many options as you think are adapted to your idea. Click here to learn more about Impact Metrics.
Investment: Please calculate and add the investment of your Rev; it could be Financial and/or Time.
Other/How did you estimate the benefits?: Here you can explain how you measure and calculate these benefits and add any other comments to complement your Rev.

☝🏼✨Pro-Tips:
In this final step, you will find the Implementation button deactivated; this means your Coach needs to review your Rev and Implemented
You can capture your Impacts before requesting the Implementation
We can highly recommend capturing the Impacts of your Rev so your company has a clear view of your inputs



Final step. You did it, Congratulations! Your Rev is now in Completed status, and your Impacts have been captured; it's time for your Coach to Implement it.

Implementation

The Implementation is the approval that the coach assigned to your Rev grants once you, the author, or the members finalize the Rev. It is located in the Validation section, under the "Mark as implemented" button.

Request Impact Validation

All the impacts captured should be approved by the Impact Validators who have an essential role in validating the Revs that generate savings impacts.
Once the Rev is completed and Implemented by the Coach, it can be sent for Impact Validation Approval by the author, coach, or collaborators.

Request it in the Review section, and click the button "Request Impact Validation."


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You can select an Impact Validator as optional.

Impact Validation

The Impact Validators have an essential role and are the ones in charge of validating the Revs that generate savings impacts.

If you have an Impact Validator role, please go to the Validations section and identify the Rev you want to validate to start the validation process.

Updated on: 23/04/2024